GEM Joinery Pty Ltd (ABN 29 603 616 324) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use and handle personal information in line with the Privacy Act 1988 and the Australian Privacy Principles.
The personal information we may collect includes.
Name.
Contact details, such as email address, phone number and postal address.
Project information, such as property address, drawings and photos you choose to provide.
Business details for trade and commercial clients.
Any other information you choose to include in an enquiry.
We collect personal information when you.
Submit an enquiry through our website forms or by email.
Call us or meet with us in person.
Provide documents such as plans, specifications or schedules.
Interact with our website, including through analytics tools.
We use personal information to.
Respond to enquiries and provide quotes.
Plan, deliver and manage joinery projects.
Communicate with you about your project.
Manage our business operations, including record keeping and quality assurance.
Comply with legal and regulatory obligations.
We may disclose personal information to.
Our employees, contractors and installers who need the information to deliver your project.
Suppliers and service providers involved in your project, such as hardware or benchtop suppliers.
Professional advisers such as accountants, insurers or legal advisers.
Government agencies, regulators or law enforcement where required by law.
We do not sell your personal information to third parties.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Information may be stored in physical files or in electronic form on secure systems.
You can request access to the personal information we hold about you, or ask us to correct it if you believe it is inaccurate, out of date or incomplete.
Contact us using the details below and we will respond within a reasonable time.
Our website may use cookies and analytics tools such as Google Analytics to collect non personal information about how the site is used.
This helps us improve website performance and understand which pages visitors use.
You can change your browser settings to block cookies, although this may affect how the website functions.
If any of our third party service providers store information on servers located outside Australia, we will take reasonable steps to ensure they handle your personal information in accordance with Australian privacy requirements.
Our website may contain links to other websites.
We are not responsible for the privacy practices of those sites.
We may update this Privacy Policy from time to time.
The current version will be available on our website.
If you have questions about this Privacy Policy or wish to make a complaint about how your personal information has been handled, contact.
GEM Joinery Pty Ltd
Email. info@gemjoinery.com.au
Phone. (02) 9708 2881
Address. a8/366 Edgar St. Condell Park NSW 2200
We will review and respond to your complaint within a reasonable time.
